CARRERS WITH US
Marg Hospitality has a long-standing tradition of nurturing the right talents in the industry. We believe in team performance and take every measure to keep the quality standard high. With us, you will have the opportunity to enhance your experience or launch your career working side-by-side with a group of talented professionals and thought leaders. If you are ready to discover your opportunity to take your career to the next level and be a part of this growing dynamic team then you have reached the right search.
Below are urgent opening, E-mail us your detailed resume to operations@marghotels.com. Please specify the post for which applied.
Location: Kerala
Reports To: Front Office Manager
Responsibilities:
- Take charge of the operation of the front office department and primarily reporting to front office manager.
- Act as the bridge between the front and the back office.
- Customer Satisfaction with guest feedback, social media review.
- Showing initiative, problem-solving, staff training and team leading.
- Welcomes guests and fosters customer loyalty through his/her friendly conduct.
- Should be able to deliver high quality of relationships with guests throughout their stay.
- Needs to handle any guest complaints or issues and should provide speedy solutions.
- Ensure personalized service is offered to each and every guest.
- Supervises the management of debtors, group and individual quest invoicing and cash/card operations.
- Have a good understanding of all the systems and standard operating procedures of the front office.
- Ensure that quests documentation and information is available and up to date.
- Oversee quest arrivals and departures with the front office executive and duty managers.
- Ensures the pricing policy and internal audit procedures are duly applied.
- You need to review the arrival list for all arrivals and VIP’s to check room allocations, amenities and special requests.
- Prepare monthly and daily revenue report and circulate to all HOD’s.
Essentials: You need to have a well-developed communication and customer relations skills and should be highly organized, result oriented carrying the ability to work well under pressure.
Education: Graduates bachelor degree and/or Diploma in Hospitality Management or other related fields. Computer Knowledge and experience in IDS software along with MS Office Program.
Location: Kerala
Current openings : 3
Responsibilities :
- Present menus and/or daily specials at tables.
- Prepares order for presentations to guest.
- Resets tables quickly.
- Gives personal attention and uses teamwork when providing guest services.
- Acquires a working knowledge of hotel, in house facilities to respond to customer questions and promotes all services the hotel provides.
- Needs to check the overall conditions of the dining room ensuring its readiness for customers.
Location: Kerala
Current openings : 5
Responsibilities :
- Present menus and/or daily specials at tables.
- Prepares order for presentations to guest.
- Resets tables quickly.
- Gives personal attention and uses teamwork when providing guest services.
- Acquires a working knowledge of hotel, in house facilities to respond to customer questions and promotes all services the hotel provides.
- Needs to check the overall conditions of the dining room ensuring its readiness for customers.
Location: N/A
Responsibilities:
- Agreeing and managing the budgets for the restaurant.
- Recruiting, training and supervising staffs as per requirements.
Planning the menus for the restaurant. - Ensuring all compliances with licensing, hygiene and health and all other safety legislation & guidelines.
- Promoting and marketing the business.
- Overseeing all the stock levels and ordering supplies.
- Handling customer inquiries and complaints.
- Keeping all statistical and financials records.
- Handling the entire administration and paperwork.
- Liaising with customers, employees, suppliers, licensing authorities and sales representatives.
- Making improvements to the running of the business and developing the restaurant.
Location: Outside Kerala
Responsibilities:
- Schedule the front office staffs and supervises workload during shifts.
- Maintains the master key control.
- Verifies that accurate room status information is maintained and is properly communicated.
- Quickly resolves guest problems with efficiency and courtesy
- Evaluates the job performances of the front office employees
- Maintains a healthy work relationship and ongoing communications with all departments
- Receives information from the previous shift manager and passes on pertinent details to the incoming manager.
- Checks cashiers in and out and verifies banks and deposits at the end of each shift and enforces all cash-handling, check-cashing, and credit policies.
- Ensures the wearing of proper uniform at all times and requires all front office employees to wear proper uniforms at all times.
- Review Front office log book and Guest feedback forms on a daily basis and maintain an organized and comprehensive filing system with documentation of purchases, vouchering, schedules, forecasts, reports and tracking logs.
- Upholds the hotel's commitment to hospitality.
Essentials: You need to have a well-developed communication and customer relations skills and should be highly organized, result oriented carrying the ability to work well under pressure.
Education: Graduates bachelor degree and/or Diploma in Hospitality Management or other related fields. Computer Knowledge and experience in IDS software along with MS Office Program.
Location: Outside Kerala
Experience Preferred: Minimum 1+ Years
Responsibilities:
- Primary job duties include cleaning and maintaining guest rooms, bathrooms, work areas, furnishings, and carpets.
- Cleaning rooms which include duties such as changing bed linens and emptying trash as well as dusting furniture and vacuuming carpets.
- Replenish guest supplies, such as hand soap and shampoos.
- Cleaning common areas such as banquet and meeting rooms etc and also answering guest questions, helping the front desk person when ever required.
Location: Outside Kerala
Experience Required: 1 Year.
Responsibilities:
- Manage day to day operations of the accounts department.
- Need to manage accounts payable and receivable through cash/cheque/voucher in a very timely manner.
- Maintain all fiscal files and records to document transactions.
- Maintain and reconcile cash and financial accounts.
- Need to maintain spreadsheets for monitoring and analyzing accounting of data and prepare financial reports.
- Prepare the table of accounts, assign entries to proper accounts.
- Allocate cash to different departments/divisions.
Education:
- B.Com/M.Com
- Excellent organization and administrative skills with attention to detail
- Thorough knowledge and understanding of the accounting principles, practices, standards and laws & regulations
- Thorough working knowledge of MS Office and accounting software & databases
- Proficiency in analyzing and manipulating huge volume of data
Location: Outside Kerala
Responsibilities:
- Ensure timely and accurate delivery of technology products and services to all.
- Direct the implementation and administration of all IT resources.
- Oversee new system facilitation and current system enhancements.
- Managing and administering the IDS software.
- Define and improve all system and network operations processes.
- Manage multiple areas of technology and multiple departments.
Essentials: Knowledge of IDS software is required.
Location: Kerala
Responsibilities:
- Prepare, examine and analyze accounting records, financial statements, and other financial reports to assess accuracy, completeness, and conformance to report and procedural standards.
- Administering payrolls and controlling income and expenditure.
- Preparing accounts and tax returns.
- Establish tables of accounts, and assign entries to proper accounts.
- Develop, maintain, and analyze budgets, preparing periodic reports that compare budgeted costs to actual costs.
- Prepare forms and manuals for accounting and bookkeeping personnel, and direct their work activities.
- Survey operations to ascertain accounting needs and to recommend, develop, and maintain solutions.
- Advise management on issues such as resource utilization, tax strategies, and the assumptions underlying budget forecasts.
Essentials: Thorough knowledge of Tally Accounting Software.
Education:
- B.Com/M.Com
- Excellent organization and administrative skills with attention to detail
- Thorough knowledge and understanding of the accounting principles, practices, standards and laws & regulations
- Thorough working knowledge of MS Office and accounting software & databases
- Proficiency in analyzing and manipulating huge volume of data
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